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Conditions of Use

These terms are issued by CGAV Limited ("CGAV") and are effective from January 1st, 2014.

They cover the use of our website – www.cgav.co.nz.
Use includes visits to our sites, purchases on our sites, participation in our database and promotions.
These terms of use apply to you when you use our websites. Please read these terms carefully - if you need to refer to them again they can be accessed from the link at the bottom of any page of our websites.

About Us
This website is owned and operated by CGAV Limited. If you wish to contact us please email - info@cgav.co.nz.

1. Content
While we endeavour to supply accurate information on this site, errors and omissions may occur. CGAV Limited ("CGAV") does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
CGAV reserves the right to make changes to the content on this site at any time and without notice.
To the extent permitted by New Zealand law, CGAV makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

2. Ordering goods and services from us
When you place an order with us, you are making an offer to buy goods or services. An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and any other relevant details for your order eg. an optional gift message for gift cards, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order.
We reserve the right to limit the number of an item customers can purchase in a single transaction.
We will send you an e-mail to confirm that we have received and accepted your order, which indicates that your order has been accepted and you may not cancel it.
We will take payment from you when we accept your order.

3. Refusing or cancelling orders
In the unlikely event that the goods or services ordered are no longer available we reserve the right to refuse or cancel an order.
We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.
While we endeavour to ensure that the price and description of goods or services is accurate, if there is an error in the process of listing a product or service on our website or a technical error in the processing of your order we reserve the right to refuse or cancel the order.
Our right to cancel orders applies to orders that have been accepted.

4. Payment options
We currently accept the following credit cards:
Visa
MasterCard
You can also pay using PayPal.

5. Pricing
All prices listed on www.cgav.co.nz are in New Zealand dollars and are exclusive of GST. Please note that we reserve the right to alter prices on our websites at any time for any reason.
Our prices do not include import fees, duties, tariffs or other charges which may be payable in relation to an order. Some of are products are sourced from an overseas supplier. The customer may be liable to pay these taxes if they purchase a product or products from our site that are imported from an overseas supplier where their single order exceeds the New Zealand low value GST threshold.

Low Price Guarantee - If you find a qualifying lower price from a designated online retailer, we will beat that price by 10%. Qualifying products will display the Low Price Guarantee logo.

The guarantee is limited to one price match per identical item per guest. Product must be identical and available at the time of purchase.

6. Finance
An application may be made to finance a purchase if the value is over $10,000.00 including GST, please contact us to find out more on Finance options.

7. Website and Credit Card Security
We want you to have a safe and secure shopping experience online. All payments via our sites are processed using SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy.
You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.
For security purposes certain transactions may require proof of identification.

8. Delivery and Delivery Charges
At this time, we only deliver to New Zealand addresses. We do not deliver to Post Office boxes.
Please note that a signature is required for all deliveries. The goods become the recipient’s property and responsibility once they have been signed for at the time of delivery. If goods are lost or damaged in transit, please contact us within 7 business days at sales@cgav.co.nz. We will use this delivery information to make a claim against our courier company. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful.

9. Delivery Period
Delivery lead time for products may vary. Deliveries to rural addresses may take longer than the time indicated. You will receive an email that confirms that your order has been dispatched.
To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package. You can track your order by entering the tracking number emailed to you in the dispatch email, into the Courier Post site.

10. Returns
Please visit the Returns page for full details on the returns process.

11. Accessing our service
Other than connecting to the CGAV website by HTTP requests using a web browser, you may not gain access to CGAV website servers. You agree not to disrupt, modify or interfere with our websites or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on CGAV websites. Furthermore, you agree not to use our sites in any inappropriate or unlawful way.

12. Disclaimer
Our websites are intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.
While we endeavour to supply accurate information on this site, errors and omissions may occur. CGAV does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
CGAV reserves the right to make changes to the content on this site at any time and without notice.
To the extent permitted by New Zealand law, CGAV makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

13. Intellectual Property
CGAV, its suppliers, advertisers or third party providers, own all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.
CGAV welcomes the use of this site for personal use, non-commercial use, research or study - provided that the user acknowledges all copyright and other notices contained in the content.
We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of CGAV.

14. Links
Please note that although this site has some hyperlinks to other third party websites, these sites have not been prepared by CGAV and are not under the control of CGAV. The links are only provided as a convenience, and do not imply that CGAV endorses, checks, or approves of the third party site. CGAV is not responsible for the privacy principles or content of these third party sites. CGAV is not responsible for the availability of any of these links.
CGAV requires that you request our permission to include a link from another site to this site. If you would like to request permission, please email us at sales@cgav.co.nz.

15. Jurisdiction
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.

16. Changes to this Agreement
CGAV reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
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